I pulled a harddrive from both my primary & failover Unity 4.1(1) servers prior to upgrading to 4.2(1). So I have a replica of the drives from each server.After the upgrade we have encountered a bug that causes problems accessing SA. TAC says it wi...

In a Unified Messaging environment are there any guidelines on if/when Unity should have a dedicated partner server(one that does not home any user mailboxes)?I have a situation where our Exchange Admins are reluctant to allow me to use any of our cu...

CCM 3.3(2)InterCluster trunk only works outbound if phones are registered with the Publisher. Inbound calls over the trunk work to phones registered to both the Publisher & the Subscriber.Is there a fix?

I'd like to set up a local Auto Attendant on each of our SRST routers but I've been unable to locate a tcl script that works with SRST. Is it supported with SRST? I have AA running on our CCME router but have not gotten it to work with SRST.

With centralized call processing, if a branch site loses WAN connectivity, the HQ site, where the CCM resides, can no longer reach a branch phone user by dialing the users 4 or 5 digit DN. CCM has no way of learning of the WAN failure.If the remote ...