Hi all, We have SocialMiner integration with UCCX (12.0) for email servicesEverything is working as expected but in the current design we are experiencing issues with real-life work.There is a functionality called "Sticky email routing (Last-agent em...
Hello, I am working on a jabber project consisting of:CUCM 9.1.2Colaboration Edge (MRA)CUCM IM&PJabber clients (mostly jabber for windows, mostly Windows XP workstations) Because of the fact that most of the end users are still on Windows XP we need ...
Hello Denise, Thanks for your fast reply :)Before we start configuring gadgets are we sure that with gadgets we can call as many variables as we want without limitation? We don't want to develop gadget and to hit same limitation of 5 variables :) My...
Hello, We have done that in similar way with concatenate variables in few common EEC variables in ICM script, but there are still some limitations with this approach such as max length of EEC variable (210) and we are using much more. I thought your ...
Hello smeegada1 Can you please give us more details for your solution?We are on same page and this is answer from TAC: Unfortunately, I checked internally and there is no alternative for this.Finesse only supports 5 variables per action.We can open a...
Hello,
How exactly did you resolve the issue? Can you write some directions?
We are facing similar issue. Have two N3K switches in vPC and a uplink to Cisco 6500 single CoreSW. In N3K we can see that some VLANs that are not even configured on Core s...
Hello, Can you send us your <Directory> configuration xml> We are using J4W 9.6 and have set UDS in XML:<Directory> <DirectoryServerType>UDS</DirectoryServerType> </Directory> But still can't browse the users from client. On "Show connection status"...
