mkeutzer
Level 1
Level 1
Member since ‎03-17-2004
‎05-09-2023

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  • 9 Posts
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  • 10 Helpful votes Received
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Having a hard time getting Live Data 11.6 to work.  Here's the background: Classroom environment with previously working 11.0 solution, including Live Data in a distributed deployment - CUIC and Live Data are on separate servers.  All servers are DNS...
Lab/classroom 11.6 environment.   11.6 UCCE Web admin now shows a PCCE-like "Inventory" screen in the deployment section - presumably a reflection of the machine-services tables.  The interface allows for the deletion/rediscovery of some devices, but...
Has anyone successfully integrated salesforce.com with Contact Center Enterprise where the Agent Desktop is CTI O/S, not CAD?Of course, there are a few follow on questions, but let's leave it at that for now.Thanks in advance.
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Member Since ‎03-17-2004 04:25 PM
Date Last Visited ‎05-09-2023 02:44 AM
Posts 9
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