ccoombs
Level 1
Level 1
Member since ‎05-23-2002
‎03-04-2021

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Is there a way to get a list of all agents assigned to a specific attribute or PQ?? Thank you
We have a need to allow for our operations to dial into a number to turn on/off how a call routes in our scripts. Does anyone know a good way to do this? Is there a term for this in PCCE i can query in documentation? Thank you
I for the life of me can't find out how to add the "Preferences" tab to the CAD agent so people can select "Stealth" option. thanks!
Does anyone know how long the historical call information is kept in the CUCM database? I am guessing there is a cleanup process that runs and removes data over a select period of time?In the old version there was a CDR database with a set cleanup pe...
From what I understand 8.5 can store about 1.3gb in raw files on the server and about 2.6gb if you have high availability. What I can't find out is what happens when you reach that limit of size on the servers. Does it just start to write over the ol...
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Member Since ‎05-23-2002 10:25 AM
Date Last Visited ‎03-04-2021 07:42 AM
Posts 58