About Marcos Eusebio

Marcos Eusebio · 11-23-2021

For no apparent reasons, many of the phones that we managed are having some weird issues and we can't figure out what is going on. The phone just randomly changes its state to dial screen without human intervention, this occurs without any patron of ...

Marcos Eusebio · 01-07-2014

Hi.We have a speed-dial configured on our CUCM to a webex service audio conferencing number (on the PSTN); but sometimes this number are out of service. It is possible configure redudancy -when the first number were out of service- to another PSTN nu...

Marcos Eusebio · 03-19-2024

I had this issue, and due to the VPM debug also showed the message "R2_REG_IDLE, E_R2_REG_DISCONNECT(91)" solved it adding two commands under the voice-port interface (in my case): voice-port 0/1/0:0no vad <--- To disable the the voice activity dete...

Marcos Eusebio · 03-19-2024

I had this issue, and due to the VPM debug also showed the message "R2_REG_IDLE, E_R2_REG_DISCONNECT(91)" solved it adding two commands under the voice-port interface (in my case): voice-port 0/1/0:0no vad <--- To disable the the voice activity dete...

Marcos Eusebio · 08-17-2023

Hi Afasja,try to take the phone apart, clean the hook switch and put it back together. With that we have managed to correct the problem in our company. Surely the electromechanical sensor is very sensitive to dust and/or humidity.

Marcos Eusebio · 05-18-2023

@YC2 maybe for a while could be useful for you the command "show risdb query phone" in the CUCM CLI interface.

Marcos Eusebio · 01-16-2023

Because once I've faced same issue and found the post with the question but without the answer that I need that time. Maybe someone find my answer useful just like me when I needed.

Member Since	‎05-30-2013 12:34 PM
Date Last Visited	‎04-12-2024 12:48 AM
Posts	21
Total Helpful Votes Received	2

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