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Anil Verma
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About Anil Verma
02-17-2021
Anil Verma
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Member since
06-13-2002
624
Posts
75
Helpful
36
Solutions
Discussions Anil Verma has Participated In
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Re: Multiple Account for MediaSense Search and Play, is possible?
Created by
Anil Verma
in
Management
04-06-2017
04-06-2017
Pham,The MediaSense End of Life was announced on Cisco.com on april 5th. See here for all the end of...
Re: Is UCCE 10.5 compatible with NICE version 4.1 Interaction manager?
Created by
Anil Verma
in
Contact Center
03-14-2017
03-14-2017
Yes NIM 4,1 is compatible with UCCE 11.5.Please contact NICE to ensure you have the right version of...
Re: What does the MediaSense AgentInfo Gadget Do???
Created by
Anil Verma
in
Contact Center
02-15-2017
02-15-2017
This is targeted for the MediaSense 11.6 release. Current FCS is Summer of 2017.
Re: Insert audio into recording?
Created by
Anil Verma
in
Management
02-06-2017
02-06-2017
This would not be possible with MediaSense. The recorder is actually not in the media path of the ac...
Re: UCCE Managing Call Recording (Pause/Resume)
Created by
Anil Verma
in
Management
01-18-2017
01-18-2017
Finding active recordings in MediaSense is easy using the REST APIMediaSense API development site is...
Re: How to Fetch DN(Dialled Number) Customer Actually Called
Created by
Anil Verma
in
Management
12-19-2016
12-19-2016
Bilal,Check this wiki pageFAQs for Cisco MediaSense - DocWiki
Re: Lost tags with upgrade to v. 11.5
Created by
Anil Verma
in
Management
12-16-2016
12-16-2016
Ivan,Thanks for doing this extra validation.cCalabrio should work fine as they are using the MediaSe...
Re: Lost tags with upgrade to v. 11.5
Created by
Anil Verma
in
Management
12-15-2016
12-15-2016
Thanks for pointing this out Ivan. I will ask the engineers to find a way to correct this. We should...
Re: Multiple Account for MediaSense Search and Play, is possible?
Created by
Anil Verma
in
Management
12-15-2016
12-15-2016
The 11.6 release is currently targeted for the Spring/Summer of 2017. Yes we are looking for adding ...
Re: Lost tags with upgrade to v. 11.5
Created by
Anil Verma
in
Management
12-13-2016
12-13-2016
Ivan,We found a problem in the communication between the Finesse and MediaSense servers. Cisco is wo...
Re: Multiple Account for MediaSense Search and Play, is possible?
Created by
Anil Verma
in
Management
11-30-2016
11-30-2016
Pham,Not sure if this is the right thread for this query. MediaSense does not have Licenses for CUCM...
Re: Multiple Account for MediaSense Search and Play, is possible?
Created by
Anil Verma
in
Management
11-17-2016
11-17-2016
CUCM 11.5 has the following options:1) MediaSense 11.52) Calbrio Solutions Plus (Latest Release)3) N...
Re: Multiple Account for MediaSense Search and Play, is possible?
Created by
Anil Verma
in
Management
11-16-2016
11-16-2016
MediaSense 11.5 does not support AXL based roles and permissions. The 11.5 release delivers this fun...
Re: getArchiveSessions JSON request example
Created by
Anil Verma
in
Management
11-16-2016
11-16-2016
Pham,The roles and permissions for AXL users is not part of the 11.5 release.In 11.5 we delivered th...
Re: Mediasense- How to Record Two Channel of Voice Separately
Created by
Anil Verma
in
Management
11-16-2016
11-16-2016
This is not something that is available out of the box. MediaSense sees it as a single request with ...
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Public Statistics
Date Registered
06-13-2002
09:02 AM
Date Last Visited
02-17-2021
12:34 AM
Total Messages Posted
624
Total Helpful Votes Received
75
Helpful Votes Given To
User
Helpful Count
kirill.basikhin
1
1
kechambe
5
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Helpful Votes From
User
Helpful Count
DmitriyNovikov7
699
5
ASANTOS_SJ
5
Manish Gogna
5
rcarricato
1
adealvi
1
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