CCMP installs the Informix client and then ask you to agree to the license agreement which seems like the license is included. Is there some doc I could use to prove the license is included with the UCCE agreement etc.?
RTMT is being replaced by PRIME however you can find the plugin at this URL - https://FinesseServer/plugins/CcmServRtmtPlugin.exe I tried this on a 10x Box in my lab and it worked.
When I look at your report it appears MOST of the call with somethig other than an extension are actually a tranfer - see the call type column. The only way to be sure is to understand more about your call flow or trace a call completely through your...
It could be that you do not have the latest PUT file. The old one will not backup larger systems. It could also be fine but to verify you can look at this log for PUT to see what it is actually backing up.C:\W1Log.zipLink for PUT tools:http://www.cis...
Look at this document, it explains the difference betwen the various reports. So for example:On page 115 you see the email CSQ report and it shows all the fields and how they are calculated.http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/c...
