Ojasvi Bansal

Ojasvi Bansal · 03-21-2013

Hello GS,Thanks for your response.Both the queues are handled by 1 script. The agents are selected b...

Ojasvi Bansal · 03-20-2013

I am new to Contact Centre so please pardon my ignorance.We have a customer running UCCX 8.0 (premiu...

Ojasvi Bansal · 01-23-2013

Hello Payal/Neil,I had the same issue and it was resolved by matching the isdn switch-type with the ...

Ojasvi Bansal · 03-05-2012

Thanks Aaron and Anuj.

Ojasvi Bansal · 03-05-2012

Hello Saif,If I change the IP address on UCCX 7.0, what steps or procedure do I need to follow (if a...

Ojasvi Bansal · 03-05-2012

Thanks Chris.During the migration from 7.0 to 8.0 would 7.0 still be licensed?RegardsOJ Bansal

Ojasvi Bansal · 03-02-2012

Thanks for your response Chris.The supported hardware on the spec sheet is DL380 G6 but the client h...

Ojasvi Bansal · 02-15-2012

Thanks for helpfuul reply, Elton.

Ojasvi Bansal · 02-15-2012

Elton, did 6921 work with Basic UCL for you?Regards-OJ

Ojasvi Bansal · 02-15-2012

Hello Rob,I am also sailing in the same boat. Trying to find out the exact answer if 6921 will work ...

Ojasvi Bansal · 01-10-2012

Hello Rich,I ran into the same issue with QPT. So I added FL-CME-SRST licenses manually to the quote...

Ojasvi Bansal · 01-10-2012

Hello Srini,Thanks for your response. Even with 3 and 3 migration promotion, I am looking a an inves...

Ojasvi Bansal · 01-10-2012

Hello Experts,I am working on a design for a client that has 9 remote sites and 1 main site. The sit...

Ojasvi Bansal · 10-28-2011

Rick you have to use a Telephone access module such as Bogen TAMB2.This is how it will connectVG224-...

Ojasvi Bansal · 10-18-2011

Has anyone heard updates on this process. I am in a situation where I have to upgrade 1.21 to 2.x an...

Date Registered	‎07-24-2010 11:07 AM
Date Last Visited	‎06-04-2020 08:56 PM
Total Messages Posted	65
Total Helpful Votes Received	6

Re: Agents and Multiple queues resourcing