About Ojasvi Bansal

Ojasvi Bansal · 01-15-2014

Is there a way in current release 9.1 (or release 10.0) to sync Exchange out of office message with Cisco Unity connection so that the users don't have to manually record alternate greeting?Thanks in AdvanceRegardsOJ

Ojasvi Bansal · 12-13-2013

I have this strange issue where I cannot import or sync users from CUCM to UCXN. Upon further investigation I found that the CUCM AXL server option is greyed out under phone system. As far as I can tell, all the services on CUCM and UCXN activated an...

Ojasvi Bansal · 12-05-2013

Hello Experts,I am trying to configure caller input for a subscriber on Unity version 7.0. I need to send calls to a cell phone when caller press option 1 or 2. Both the options have different cell phones. I configured DNs on CM and forwarded calls t...

Ojasvi Bansal · 04-25-2013

I have a client who wants Caller name to be displayed when their executives call in from their cell phone. Cell providers here (Canada) sometimes don't pass the calling name. I thought that adding that contact in personal directory may help us achiev...

Ojasvi Bansal · 03-20-2013

I am new to Contact Centre so please pardon my ignorance.We have a customer running UCCX 8.0 (premium). They presently have two queues Queue 1 and Queue 2. The have 1 agent assigned to Q1 and approximately 50 agents for the Q2. This is what they are ...

Ojasvi Bansal · 02-09-2015

Worked for me too. It is strange that choosing computer as playback didn't work but choosing phone did the trick !!!!1

Ojasvi Bansal · 12-13-2013

hmmm.....This is strange.Any other ideas on how to resolve this issue?the user does have an associated device under user profile and does have primary extension.

Ojasvi Bansal · 12-13-2013

Hello David,The AXL thing was active under phone system before. the issue started when one of the users started showing this error message: This user's association to the co-resident Cisco Unified Communications Manager user has been broken. Plea...

Ojasvi Bansal · 12-13-2013

Sorry couldn't add the screenshot to the reply. Please see below for service status.Status Only Services Service Name Running Time Activate Status Service Status Connection DB 39:41:54 Activated Started Connection Server Role Manager 39:41:19 A...

Ojasvi Bansal · 12-13-2013

Hello Nadeem,It is BE5K install. Both the apps share same IP address. I did do the TEST to verify phone system reachablility and the test is successful. I cannot check the AXL username/password beause the option is greyed out. I did check the service...

Member Since	‎07-24-2010 11:07 AM
Date Last Visited	‎06-04-2020 08:56 PM
Posts	65
Total Helpful Votes Received	6

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User Activity

Cisco Unity Connection and Exchange Out of office Sync

Cisco Unity Connection 7.1.2 - CUCM AXL Servers greyed out under phone system

Cisco Unity 7.0 Caller Input

Incoming call name display 7945g

Agents and Multiple queues resourcing

Worked for me too. It is

Cisco Unity Connection 7.1.2 - CUCM AXL Servers greyed out under

Cisco Unity Connection 7.1.2 - CUCM AXL Servers greyed out under

Cisco Unity Connection 7.1.2 - CUCM AXL Servers greyed out under

Cisco Unity Connection 7.1.2 - CUCM AXL Servers greyed out under