Nadav,
I realize this is an old thread, but having spent some time with this product myself I have discovered more on how the product actually works. There is no need to know how to code at all, and the username / pin is an option which isn't requi...
Joerg,I assume this is the section regarding the SIP trunk configuration requirement in the CUPS deployment guide? If so this SRV record is optional for adding redundancy to the "On the Phone" status for users. Call Manager has a one way SIP trunk ...
Hi,This is common among all of the attendant consoles produced by Arc. The main purpose of the client is to distrubute calls to end users in the directory. So without having a number there is little purpose to having them in the directory at all. ...
The transition to IM/P is a bit confusing. But the thing to remember is that even though the location of the "licensing" and the location of creating the profiles differ, everything else is identical between CUPS and IM/P.You still perform node assi...
Josh,So the first steps are to know who you want to federate with and what protocol you want to use with them. Certain comapnies like google will only work with certain protocols. For example federating with gmail.com is always performed over none-...