About Essam Butt

Essam Butt · 02-29-2024

Hi all,I discovered a strange issue today. Some calls when put on hold, cannot be resumed and just drop. The error code is 65.I have captured logs of one call here: INVITE sip:399054336@103.149.14.247:5060 SIP/2.0 Via: SIP/2.0/UDP 103.149.31.4:5060;...

Essam Butt · 09-02-2022

Hello all!We have issues calling international numbers only, incoming is working fine as well as the local landline and mobile numbers.The message flows show a quick bye with a reason: Q.850;cause=65. I know this means some Negotiation Failure but ex...

Essam Butt · 07-27-2022

Hello, we are facing one-way audio issue, so would love to understand what these statistics mean.Can anyone help interpret these?Thanks

Essam Butt · 10-05-2021

Hello, I have a question regarding SIP Trunks and if they are full. I understand the behaviour is that the call fails, but what other options do we have? Can we overflow the calls to another SIP Trunk or play a message and then drop the call? Any ide...

Essam Butt · 07-22-2021

Hello all, I have a strange issue, we have one external number that the IP Phones can dial out just fine without any issues. But when it comes to Jabber for Windows it just drops as soon it connects (before ringing). The call window just closes. We a...

Essam Butt · 03-04-2024

Thank you for the suggestion. I agree it's a mess with so many dial-peers. I am not sure why we are changing the parameters as this was done by my previous colleague in coordination with our provider. Everything was working fine till this issue, so I...

Essam Butt · 03-03-2024

Hi Maren,Thanks a lot for looking into my issue. Then why do you think the call's dropping? My service provider told me that they are not getting the required codec.I am attaching my CUBE's config please let me know why the call is dropping after res...

Essam Butt · 09-07-2022

Thank you for this and for pointing out the call loops. I have now fixed the call loops.Unfortunately, your suggested solution also didn't work and gave the same error. Somehow the CUBE doesn't want to go for the 2nd or the 3rd preference codec and o...

Essam Butt · 09-05-2022

Thank you for looking into it.That does make sense, however, what's confusing me is that if all the codecs in the list are being offered why does it only pick the first preferred codec? I mean shouldn't the CUBE go through the list and search for the...

Essam Butt · 09-02-2022

Sweet!! that worked. It was a codec issue. I don't understand though, the specific codec is there in the list so why wasn't it being negotiated?So what do you suggest now, how should I change the codec preference list? and will it affect other nation...

Member Since	‎02-07-2012 06:50 AM
Date Last Visited	‎03-01-2024 12:02 AM
Posts	70
Total Helpful Votes Received	16

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CUBE sending wrong codec

Unable to make International call

Jabber call statistics

CUCM SIP Trunk full

Jabber dropping call for one number

Re: CUBE sending wrong codec

Re: CUBE sending wrong codec

Re: Unable to make International call

Re: Unable to make International call

Re: Unable to make International call