You can perform a factory RESET of the touch panel and check if that resolves the issue, below are the detailed steps: 1. Factory reset on touch panel will not delete any unit configurations.2. Disconnect the touch panel and then reconnect.3. The Cis...

Hi,You can follow below steps:1. Install TMS 14.6 on spare server (in Lab) and restore the database. Check if this database from the older version is working fine on TMS 14.6.2. If yes, uninstall TMS application and SQL from main server.3. Install, T...

Hi,There is no such report like this on TMS. You can contact your account manager and ask him to raise a feature request for the same.

Hi,Perform factory RESET of the codec once and reload the software. Also, provide below details:1. Did you directly upgraded to 7.x from 4.x ?2. Are you able to login to Codec now ?3. Also, provide us with the image details used to upgrade to TC7.2.1...