I have 3 7925 wireless phones. I have them connected to my wireless network and they have all auto registered. on two of the phones when I try to select "services" it tells me "URL not configured". On the third phone when I go to services and select ...

I'm trying to import a phone into my call managers and keep getting an error. I have attached a screen shot of the error that is in the CM logs. 

when outside callers call into our call center the caller gets queued even though there are agents available. If an agent is available then the caller should get routed to them instead of sitting in the queue. I have attached my script to look over a...