We are trying to develop a web based application that will allow agents to use their non Cisco phones, by enabling CTI remote devices in CUCM, and then having a web application where they can configure and add new numbers.  Similar to how it work in ...

What if there was an easy way to add a phone and user across the Cisco UC Suite of products (UCCM, Unity Connection, Presence, Contact Center, Meetingplace Express etc...) ?  This process currently can take a long time and visits to many different ad...

I am working with serveral service providers who are providing SIP trunks and would like to hear experiences about how they integrate with UCCM 6.1 using a CUBE gateway.I am having some difficulties getting DTMF relay and also some ringback working o...