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James Carlson
‎09-12-2021

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Member since ‎07-27-2011
57
Posts
10
Helpful
0
Solutions

Re: Finesse - Mixed Mode in UCCX v10.6

Created by in Contact Center
09-03-2021
09-03-2021
Awesome! This is all terrific info. Thank you so much. One last issue I'm having is with the Finesse...

Finesse - Mixed Mode in UCCX v10.6

Created by in Contact Center
09-03-2021
09-03-2021
Hello! I am migrating from CAD -to-Finesse and am in need of some assistance. We are running UCCX v1...

IP Communicator over AT&T UVerse through Cisco ASA: UCCX Application Issue

Created by in Collaboration Applications
02-04-2021
02-04-2021
Hello! We have several UCCX Agents working from home. They use the Cisco IP Communicator SoftPhone v...

Re: Disaster Recovery Backup Issues in Call Manager v10.5.2.15900-8

Created by in Collaboration Applications
08-01-2019
08-01-2019
Hello piyush. That's interesting. Let me try that. I setup two jobs in Disaster Recovery to run hour...

Re: Disaster Recovery Backup Issues in Call Manager v10.5.2.15900-8

Created by in Collaboration Applications
07-31-2019
07-31-2019
Hi Rath! Been through that with TAC. It has plenty of free space (36% of the drive). I thought that ...

Disaster Recovery Backup Issues in Call Manager v10.5.2.15900-8

Created by in Collaboration Applications
07-31-2019
07-31-2019
Hello! I've been having issues for a while with my Call Manager Backups. We kept receiving the follo...

CUCM: Disaster Recovery / Backup Utility

Created by in Unified Communications Infrastructure
06-11-2019
06-11-2019
We are running CUCM v10.5.2.15900-8 with a Publisher and a Subscriber on two UCSC-C240-M4SX hosts. F...

Disaster Recovery / Backup Issues with CUCM, UCCX, and CUXN

Created by in Other Collaboration Subjects
04-17-2019
04-17-2019
Hello! For years, I've had a Windows 7 box setup running freeSSHd v1.3.1 on one of our Cisco voice h...

Jabber: Blocking Foul Language Inside of the Chat Session

Created by in Other Collaboration Subjects
12-26-2018
12-26-2018
Hello. We are looking to implement Cisco Jabber. I was wondering if there is a way to block foul lan...

UCGURU Wallboard "500 - Internal Server Error"

Created by in Contact Center
05-11-2018
05-11-2018
Hello! We're running UCCX v10.6.1 and UCGURU Wallboard. Earlier this week, the Wallboard Server cras...

I have discovered what is

Created by in Contact Center
04-17-2017
04-17-2017
I have discovered what is causing the issue. Page 2 of the Calabrio WFM Release notes states: WFM 11...

Calabrio WFM v11.5 SR 6 and UCCX Cisco Agent Desktop v9.0(2)

Created by in Contact Center
04-17-2017
04-17-2017
Hello. We recently upgraded our Calabrio Workforce Management software to version 11.5 SR6. We are r...

Cisco IP Communicator + Join Conference + Warm Transfer Dropped Calls Issue + QoS

Created by in IP Telephony and Phones
01-25-2017
01-25-2017
Hello! We are running the following: CUCM v9.1.2 CCX v9.0.2 Cisco IP Communicator v8.6.6 For switchi...

Cisco IP Communicator: "Network" tab grayed out for standard PC Users

Created by in IP Telephony and Phones
11-09-2016
11-09-2016
Hello. I am running Cisco IP Communicator v8.6.6 with Cisco CUCM v 9.1.2. I have allowed the Users g...

It appears to connect via

Created by in Contact Center
08-16-2016
08-16-2016
It appears to connect via ODBC System DSN. The settings in UCCX are correct (see attached image). Ma...
Public Statistics
Date Registered ‎07-27-2011 01:30 PM
Date Last Visited ‎09-12-2021 07:29 AM
Total Messages Posted 57
Total Helpful Votes Received 10
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