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James Carlson
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About James Carlson
09-12-2021
James Carlson
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Member since
07-27-2011
57
Posts
10
Helpful
0
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Latest Contributions by James Carlson
Latest Contributions by James Carlson
Discussions James Carlson has Participated In
TKBs James Carlson has Participated In
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Re: Finesse - Mixed Mode in UCCX v10.6
Created by
James Carlson
in
Contact Center
09-03-2021
09-03-2021
Awesome! This is all terrific info. Thank you so much. One last issue I'm having is with the Finesse...
Finesse - Mixed Mode in UCCX v10.6
Created by
James Carlson
in
Contact Center
09-03-2021
09-03-2021
Hello! I am migrating from CAD -to-Finesse and am in need of some assistance. We are running UCCX v1...
IP Communicator over AT&T UVerse through Cisco ASA: UCCX Application Issue
Created by
James Carlson
in
Collaboration Applications
02-04-2021
02-04-2021
Hello! We have several UCCX Agents working from home. They use the Cisco IP Communicator SoftPhone v...
Re: Disaster Recovery Backup Issues in Call Manager v10.5.2.15900-8
Created by
James Carlson
in
Collaboration Applications
08-01-2019
08-01-2019
Hello piyush. That's interesting. Let me try that. I setup two jobs in Disaster Recovery to run hour...
Re: Disaster Recovery Backup Issues in Call Manager v10.5.2.15900-8
Created by
James Carlson
in
Collaboration Applications
07-31-2019
07-31-2019
Hi Rath! Been through that with TAC. It has plenty of free space (36% of the drive). I thought that ...
Disaster Recovery Backup Issues in Call Manager v10.5.2.15900-8
Created by
James Carlson
in
Collaboration Applications
07-31-2019
07-31-2019
Hello! I've been having issues for a while with my Call Manager Backups. We kept receiving the follo...
CUCM: Disaster Recovery / Backup Utility
Created by
James Carlson
in
Unified Communications Infrastructure
06-11-2019
06-11-2019
We are running CUCM v10.5.2.15900-8 with a Publisher and a Subscriber on two UCSC-C240-M4SX hosts. F...
Disaster Recovery / Backup Issues with CUCM, UCCX, and CUXN
Created by
James Carlson
in
Other Collaboration Subjects
04-17-2019
04-17-2019
Hello! For years, I've had a Windows 7 box setup running freeSSHd v1.3.1 on one of our Cisco voice h...
Jabber: Blocking Foul Language Inside of the Chat Session
Created by
James Carlson
in
Other Collaboration Subjects
12-26-2018
12-26-2018
Hello. We are looking to implement Cisco Jabber. I was wondering if there is a way to block foul lan...
UCGURU Wallboard "500 - Internal Server Error"
Created by
James Carlson
in
Contact Center
05-11-2018
05-11-2018
Hello! We're running UCCX v10.6.1 and UCGURU Wallboard. Earlier this week, the Wallboard Server cras...
I have discovered what is
Created by
James Carlson
in
Contact Center
04-17-2017
04-17-2017
I have discovered what is causing the issue. Page 2 of the Calabrio WFM Release notes states: WFM 11...
Calabrio WFM v11.5 SR 6 and UCCX Cisco Agent Desktop v9.0(2)
Created by
James Carlson
in
Contact Center
04-17-2017
04-17-2017
Hello. We recently upgraded our Calabrio Workforce Management software to version 11.5 SR6. We are r...
Cisco IP Communicator + Join Conference + Warm Transfer Dropped Calls Issue + QoS
Created by
James Carlson
in
IP Telephony and Phones
01-25-2017
01-25-2017
Hello! We are running the following: CUCM v9.1.2 CCX v9.0.2 Cisco IP Communicator v8.6.6 For switchi...
Cisco IP Communicator: "Network" tab grayed out for standard PC Users
Created by
James Carlson
in
IP Telephony and Phones
11-09-2016
11-09-2016
Hello. I am running Cisco IP Communicator v8.6.6 with Cisco CUCM v 9.1.2. I have allowed the Users g...
It appears to connect via
Created by
James Carlson
in
Contact Center
08-16-2016
08-16-2016
It appears to connect via ODBC System DSN. The settings in UCCX are correct (see attached image). Ma...
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Public Statistics
Date Registered
07-27-2011
01:30 PM
Date Last Visited
09-12-2021
07:29 AM
Total Messages Posted
57
Total Helpful Votes Received
10
Helpful Votes Given To
User
Helpful Count
paolo bevilacqua
4
slashdots
4
See all >
Helpful Votes From
User
Helpful Count
Mark.Jones(Virt
ualTrainer)
10
See all >