Member since ‎07-02-2001

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  • 74 Posts
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Hi,We have scheduled a  report to be excuted every half hour, returning some info from  the Call_Type_Interval table with "today" filter.We have noticed that the result of the report generated by the scheduler is not the same that when executing the ...
Hi, I am having a problem when transferring the call to a third party system from CVP.  The call gets disconnected when transferred. The target of the transfer is a SIP group ( with two servers and 10.2...
Hi all, I need to do a Survey App in CVP where the answers of the caller are recorded by a third party system. So, at the beginning of the call at CVP, this third party system has to be put in conference and then, the survey questions  are played to ...
Hi, I have implemented a Courtesy callback solution and I am a bit puzzled about how the calls are going as they seem to be "missed" at Run Ext Script Node where Callback is offered (Callback Entry). As you can see at the picture attached, 24 calls...
Hi, I have implemented a Courtesy Callback solution based on CVP and UCCE 11. There are two ingress gateways but only one of them has outbound calls enabled (customer requirement), so Callback requests of callers coming into GW2 (the one with outbou...
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Member Since ‎07-02-2001 03:06 AM
Date Last Visited ‎02-14-2024 12:05 AM
Posts 74
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