Everyone is experiencing this from time to time.  An employee will get a voicemail and sometimes Jabber will not show that they received it.  If they have a desk phone it will show, and even if they have IP Communicator it will show.  If you check th...

This is a weird issue happening to only one of our employees.  When he goes to start a session an Outlook email will open with the subject and body will have strange characters.  It looks like it could be Chinese or Japanese, but our Asian employees ...

Everyone has CUPC 8.6 installed with CUPS 8.5, CUC 8.5 and CUCM 8.5 servers.  Anyone who logs into CUPC are unable to listen to their voicemail through it.  Show server health gives "VoiceMail Error. The server has rejected the provided credentials. ...

We just went with a VMWare ESXi 5.0 update 1 solution over here, and last night we tried virtualizing our CUBAC server.  The virtualization seems to have been successful, but whenever someone tries to log into the Administration Console with the virt...

First off let me say that I am no Cisco expert.  That said we've had an issue here for a while, and I'm finally tired or the work-around to the issue.We have an ASA5510.  Our external employees connect via AnyConnect and VPN Client.  That all works f...