CUCM 10.5.2UCCX 10.6/Finesse 10.6 We are using a simple callback script to allow callers to leave their number and receive a callback later. The problem I am having is that I can never get beyond the first 2 callers who request call back. I am using ...

Good morning all,                   I have a customer running Unity Connection 8.6 who had a few folks digging through the deleted items folder trying to find a specific message. However this morning the deleted items folder is empty. At this point I...

Is it possible to page to the speaker phones, like you can with SCCP protocol, in any version of UCME using SIP?I have some specific needs that I think can only be done using SIP , but i cannot find a way to page via the speakerphone.Maybe there are ...

I have successfully upgraded UCM from 8.6 to 9.1 and am now trying to upgrade CUPS from 8.6.4.10000-28 to 9.1.1.20000-5 (which I guess now makes it IM & P). But during the upgrade on CUPS it is failing with a message in the logs.I am running 9.1.1.20...

We are migrating from CUPC to Jabber for Windows using on-premise CUPS server.Active Directory user objects have .jpeg photos attached and we can see them using the latest CUP client, but in Jabber we cannot.I cannot find any documentation on why thi...