Hi, looking for recommendations/suggestions for a new config with BE6K (v 9.1), using Jabber/Presence and UCCX agent desktop.  Customer is looking for presence information of all users in organization, both in and out of the Contact Center.  Cannot s...

Hi, we have a customer who currently has a SPA525G phone installed and uses the MonitorView feature to view video on the PVC2300.  The problem is, they find the user interface too cumbersome, needing to hit multiple buttons to get to the correct scre...

Looking for some documentation on "Group Paging" on the UC540. Searched the community, but could not find anything specific. Any assistance is appreciated.Thanks, Jared

If the mail server goes down, will the Cisco Blocker spool mail until the server comes back online?