Level 4
Level 4
Member since ‎01-19-2007

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  • 300 Posts
  • 10 Solutions
  • 154 Helpful votes Given
  • 258 Helpful votes Received
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UCCX 12.5.1 su2 - HA serversSyslogSeverityMatchFound -:  %UC_LIB_DATABASE-1-DB_NOT_IN_SYNC: %[AppID=Cisco Unified CCX Cluster View Daemon][ClusterID=][NodeID={fqdn of Pub} ]: Database is not in sync on both nodes AppID : Cisco Syslog Agent ClusterIDO...
UCCX – Real Time Reporting Tool  - Unable to launch the applicationPer instructions on UCCX Admin > Tools > Real Time Reporting ToolDownload RTR  > dbl click to run  > Error :  Unable to launch the applicationJava Control Panel instructions on UCCX--...
Just recently upgraded  from 11.6 to 12.5.  (and CUCM 10.5 to 12.5)Just got the following alert today on the Subscriber.  Checked the dbreplication and it looks good, all services are running.in RTMT tried to find the log (Trace&Log),  but I am a bit...
We are about to upgrade from 11.6 to 12.5.  I was informed that there are changes in CUIC which will affect any of the custom reports created that we use in the Finesse Desktop.  I have several teams and have customized each Agent & Supervisor Finess...
I have RTMT Alerts stating uccx to cuic failed.The AppID showing the failures is Cisco Unified CCX Cluster Veiw DaemonDoes the cli command : utils uccx synctocuic all  -  have an impact or can it be done at anytime with no impact ?  Or there is some ...
Community Statistics
Member Since ‎01-19-2007 06:28 AM
Date Last Visited ‎01-31-2024 12:13 AM
Posts 300
Total Helpful Votes Received 152