We've used option 43 for years and it really helps the AP come up quickly since it doesn't reply on DNS to reach the controller.

Thanks for doing the digging Toni.We are hitting this same problem, and unfortunately,  converting them to JPEG is undesirable as we have to be able to read the  text on the image.  I filed a TAC case if for nothing more than to add  another affected...

The above tips are spot-on - it's what we learned the hard way, but I'd say skip v1.2 - it was a train wreck, with so many functions not working.  1.3 with the patch has been the best version of Prime yet for us.(By the way, we are using a V-APL on d...