Yes, if the WAN port is not connected then it won't update the time. Easiest move is to set the time on a phone and that will populate outwards. There is also a add-on pack to manually define the NTP to another location on your local network (assuming you are not using the WAN) but I'll admit that I never got that to work right for me.
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Hello, have recently installed the UC320W in our office and generally it's working fine except for the well documented WAN conflict issue. Generally, I would leave the WAN cable disconnected & just live, but I would love to have the voicemail to email feature work as well as the NTP time support. >>We have many employees that frequently travel and there is an inherent benefit to the voicemail to email feature that is a bummer to lose out on. >>Also, I assume scheduled backups and reboots are somewhat based on the time support so it would be great to be confident those were happening as intended. We are based in the US and have two Comcast Cable Modems connected to our network via a SYSWAN DUOLINKS SW24 which then goes into a fairly standard small business network using a Windows server as DHCP Server. Currently I connect the UC320W via the switch LAN ports to a switch previously on the network. I have the UC320W set to 'route voice only' with Static IP details entered (I prefer having devices like this have fixed IP addresses so I can manage them easily) As I previously noted, Voice LAN is working to satisfaction, and when WAN is not connected Data LAN works fine and 'routes correctly' via SYSWAN et al. I've tried numerous ways to connect the WAN cable (for example: jumping over SYSWAN) but all methods tried to date just create a conflict, usually either impacting Internet connection or IP assignment for PC's or Phones. Anybody have successful work-arounds that I could source from this crowd and try to implement? Thanks for your help. [running seperate cable for the phones is out of the question as that was much of the allure of the IP Phones]
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