About Will Pettit

Will Pettit · 04-19-2024

Hi, We have some scripts that send a call redirect to a user's voicemail greeting and this works fine, using the call redirect step (destination = VM pilot, Called address reset to user's Ext.).The current set up from CUCM to Unity is SCCP, and I've ...

Will Pettit · 11-01-2023

Hi, We have an issue in that DNAC will not all a < character in a wifi PSK.We've just moved from WISM2s to 9800 WLCs and they both allow the < character. Every time I re-provision the WLC for any changes, it will overwrite the PSK on the 9800. Changi...

Will Pettit · 11-18-2021

Hi, We've just moved from v12 to v14 of Unified Attendant Console (advanced). The operators are complaining that the directory text it too big, and doesn't show as many entries as the old version. It appears to be fine on first login, but after that...

Will Pettit · 10-22-2021

Hi, We have a new Finesse cluster on v12.5 and I'm trying to create some call variables to pull through to the Finesse desktop/webpage. I can pull through the data, but the names remain as "call variable 1" etc. See screenshot. I can't seem to chan...

Will Pettit · 08-24-2021

Hi, We have a few new (probably refurbished) 7841's that when you boot them up, ask for a Primary Extension and PIN as part of migrating a phone. We have never set up the phone migration settings. The phone is configured in CUCM.I've tried resetting ...

Will Pettit · 04-19-2024

Hi, thanks for that. It was the tickbox on the trunk.

Will Pettit · 11-02-2023

It is a bug:https://bst.cisco.com/bugsearch/bug/CSCvf66898

Will Pettit · 09-08-2023

Hi, long shot, but did you ever solve this?

Will Pettit · 11-10-2021

I'm migrating from an old cluster to a new one and having trouble uploading a valid csv file. Can you remember what the solution was? I've download the old import files from the old cluster, so I have the field headings correct, but not sure why it's...

Will Pettit · 10-22-2021

Got it working. I think it was just a case of matching the normal variable in the script with the name of the layout in the admin.

Member Since	‎03-15-2011 07:39 AM
Date Last Visited	‎04-19-2024 03:37 AM
Posts	61
Total Helpful Votes Received	5

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UCCX Call redirect to voicemail issue

DNAC not allowing < character in WLAN PSK, even though 9800 WLC does?

Cisco UAC v14 font size

Help with Finesse Call Variables

Cisco 7841 Replace an existing phone. Asking for Primary extension/PIN

Re: UCCX Call redirect to voicemail issue

Re: DNAC not allowing < character in WLAN PSK, even though 9800 WLC

Re: Duplicate Calls, Call Not Answered

Re: Cisco Unified Attendant Console Advanced - Importing Contacts CSV

Re: Help with Finesse Call Variables