Doe anyone know if the regular mics on the 7937 continue to work even with the extended Mics plugged in? It seems they don't and I wonder if they can be configured to do so? I mean when you connect a mic kit, does the mic on the main unit go off?Than...

Hi folks,I am new to UCCX, so this might be an easy one. Is there a way to only allow a tech to make themselves unavailable only with Supervisor approval? In other words to restrict their ability to make themselves unavailable? We may have an issue w...