Hi All, I am working on validating a CUIC system calculated SL % from PQ Interval All Fields Report. Could someone please help me to get Exact formula that should used to calculate SL for PQ ? I have used few from docs but nothing get me with an exa...

Hi All,Looking AXL API capability matrix, I can see that using AXL api, we could perform the following options in CUCM.listLicenseCapabilitiesupdateLicenseCapabilitiesgetLicenseUnitReportgetLicensedUsersCould some one please help with right documenta...

Hi All,Recently, we have been asked by TAC to use a tool named "UCCE - Configuration Limits Tool" to check system configuration are under the SRND suggested limits. Attached snippet for reference.Looks like, this utility is referring AWDB to pull and...

Hi All,We have a customer site where the Cisco 8.5 was used. We provided the Agent CTI in which the agents will be able to see the CSR information. We have included below CSR details in the CSR window of the Agent CTI: · Login Time · Not Ready Tim...

Hi,I would like to know if any rest/soap APIs are available to fetch / get Call Manager licenses information whatever is displayed in ELM.Could somebody please direct me to the right documentation for this ? Thanks,JP