standardphone
Level 1
Level 1
Member since ‎11-07-2012
‎08-15-2018

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  • 17 Posts
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Hello, I have been doing a lot of digging and see a lot of questions regarding IPCC and ACD calls but I am still a bit confused on the differences between the two (ACD and IPCC) calls. We have a manager who ran a total inbound, outbound calls by agen...
I want to thank anyone in advance and I apologize if this has been asked/answered somewhere I have been searching with no luck. I understand CIDR for subnetting etc. 10.100.53.0/24. However I think there is something simple I might be missing or jus...
Good afternoon all,I hope this is in the right spot....We recently replaced one of our CUEAC operators PC's with a 32 bit Windows 7 PC (the same make model they had before the only reason it was replaced was their scanner would not work, we swapped P...
Good evening, I recently have encountered the above issue. Nothing has changed in our system of about 300 users. One day I received an email from our corporate operators requesting I add the new hires (approx 5) to their (our) corp directory however ...
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Member Since ‎11-07-2012 04:17 PM
Date Last Visited ‎08-15-2018 02:19 AM
Posts 17