I am a fairly unique situation here and would love to get some advice. We are consolidating and upgrading a multi-cluster install still on CCM 4.x to a single cluster UC on UCS 8.6. There are three major cities involved, each city will retain dual su...

Company has two 2921's running cme/cue on same network. The medical locations register to one CME, the admin side to the other. Is it possible to have people doing searches in the local directory for eomployee phones to get results from both local di...

We are trying to use a workaround for call monitoring in CCM 4.2 by using shared lines with a silent ringtone. We set the receptionists desk sidecar to have one instance of a shared line so she can see the status but have the lines not ring so she do...

From what I am reading, I should be able to add intercluster trunks to route groups. Wondering if anyone has this configured. Basically we are hoping to offer the cluster connected to us redundant long distance routes over the intercluster trunks. Wo...

Is there any way to get a router serial number remotely? In our lab, when i do a "sh hardware" i get the mainboard serial. I am trying to get the unit serial (the number on the back) without having to call the sites and have a user get into our racks...