francois.lamothe
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Level 1
Member since ‎05-24-2013
‎05-26-2021

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Good afternoon,I have built a script where a caller needs to input their userID with the telephone pad using the name-to-user function. One user is unable to login. Her userid is "gauthiea" and when she types 42884432, the system says the user is not...
Good morning,I had a request to provide the business with a report that contains the average queue time for some CSQs. We are using UCCX 9.0.2, with Historical Reporting. The report that I found is "Contact Service Queue Activity" which shows me the ...
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Member Since ‎05-24-2013 06:52 AM
Date Last Visited ‎05-26-2021 05:16 AM
Posts 3