Are there any 3rd party apps or apps that allow a user to schedule a Telepresense meeting were a room is not being used?
In this instance we are up against Skype4B and the standard is using Outlook to schedule the meeting that the Skype client then ...
I am trying to solve a problem at a client site. They recently deployed BE6K with HA, including a la carte UCCx PRE (with HA) on the BE6K UCS servers. This limits them to 100 agents. Is it possible to move BE6K to the full UCUCS-C220M3 server to a...
For BE6K co-res with VCS on C220, do I need to carve out 4 vCPU for both VCS-E and VCS-C? You get both with the new promotion, just curious if the server can handle co-res VCS with BE6K (UCM, CUP, CUC).Thanks,Ben
What is Cisco's immediate gameplan for customers that are looking at Cisco VXI but have a large UCCx deployment? What does the roadmap look like for VXC support for CAD?Thanks,Ben
I currently have a UCCX 5.0(1) solution implemented for 10 agents. Part of the requirement for the business unit is that all calls, both inbound and outbound are recorded. Currently, inbound calls are recording automatically once the agent picks up...
Jason,Oddly enough, I have a client that is experiencing this with their newly deployed UCCx 10.5 environment. Client has inbound SIP trunks into a 3945 ISR G2. Ikhlaas will be reaching out to you about this. Thank you,Ben
From what I have heard from Cisco, Expressway Edge and Expressway Core are not the same as VCS-E and VCS-C. Both infrastructures are needed to do both Collaboration Edge and Video B2B calls. Is this still correct? If Expressway-E and Expressway-C a...