Hi,I think this problem is discussed in this thread:https://supportforums.cisco.com/discussion/11512806/jabber-windows-name-displayed-userdomainbest regards

Hi,we are on EDI and using Active Directory in the background.Philipp

Hi,this was also my intention to search through the jabber deployment guides and I did not find them either.but as the message was from a cisco contact I gave it a try and it was working.the problem seems to be that jabber, by default, does not suppo...

Hi,solved the problem, a space is missing in the XML script:from your post<IMAddressesuse-default=”false”>correct:<IMAddresses use-default=”false”>Philipp

Hi,we solved the problem, we are using:- jabber 10.5.4- cucm 10.5.2- presence server 10.5.2 in the jabber-config.xml on the CuCM we added the following values: <Directory>   <IMAddresses use-default="false">      <IMAddress>mail</IMAddress>   </IMAdd...