I am not finding any documentation on BE upgrades.We have a BE6000H using Call Manager, Unity Connection and IM & Presence software version 10.5.1. We want perform standard upgrade to software version to 11.5 or 12.0 using direct OS admin. Can we do ...

ello All, We have issue with one of our site having 8945 phones. It only happens with this site. Phone firmware SIP 9-4-2SR3-1.We have a centralized deployment with many other sites and different model phones. Randomly, when outbound calls are made i...

Hello All,I have created multiple cli admin accounts on call manager. I can login to SSH via those account, but cannot login to OS or DRS Web pages.The accounts have privilege of 1 (that's the highest I can select while creating account on CLI).Does ...

Hello All,I have a 7914 expansion module which i am trying to connect with ip phone 7962. I have read the release notes for 7962 with 8-5-2-SR1 firmware. It says that it needs to have S00105000400 which i do have on the expansion module.What happens ...