I have a gateway configured with CME-SRST, using voice hunt-groups, on IOS 12.4.22T5.  I ran into an interesting scenario and am wondering if anyone else has seen this.My configuration:voice hunt-group 1 parallelpilot 8001list 7002,7003final 7010!!70...

I have users with two lines on their phones. Line 1 is an agent line with no VM, and line 2 is their DID line. I am trying to find a way to have Line 2 selected whenever the messages button on the phone is pressed. I have found the following servi...

Unity is integrated with ccm 3.3.3sr4a, exchange 2003. Users report upwards of 15 seconds in deleting some messages. Not all users report this, and it is usually for messages of longer lengths (greater than 2 minutes long). I found some unity docum...

CCM 3.3.3(sr1) with AC 1.2.1.1. This is a pretty simple setup, with the operator being the only user logging in to AC. The operator can see calls come in and can answer, park, etc. using the AC. The problem is they can't see the line state of any ...