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Dmitry Sidorov
Level 1
Level 1
Member since ‎07-25-2012
‎01-03-2022
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  • 36 Posts
  • 1 Solutions
  • 25 Helpful votes Given
  • 5 Helpful votes Received
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First Discussion
5 Discussion Posts
5 Helpful Vote
30 Discussion Posts
20 Discussion Posts
10 Discussion Posts
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10 Helpful Vote
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1 Helpful Vote

User Activity

CUIC HitoryGadget for agent

08-02-2021
Hello all,is it possible to get CUIC reports via permalinks with HistoricalGadget.jsp for Agents in Finesse?I tried to make by documents and get error - "Request to Server returned Not Found"CUIC - 11.6Finesse - 11.6 Best Regards,Dmitriy

PCCE nic teaming

12-21-2018
Hello, we can use NIC teaming (UCS-C series servers for example) for failover Public and Private networks, the question is can we use NIC's with load balacing or it is not supported? In design guide only failover nic's described.

ECE spell check dictionary

07-27-2018
Hello, is it possible to add Dictionary for additional language SpellChecking in ECE 11.6?

ECE "rona"

07-18-2018
Hello, can anybody tel me is it possible in ECE to make transfer to supervisor if email not answered in som timeout?

Finesse queue stats

01-18-2018
Hello, strange situation with queue statistics in finesse (ucce + finesse), where are no information about calls, agents and time in queue statistics gadget. Can anyone say what might be the reason? 
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Member Since ‎07-25-2012 06:42 AM
Date Last Visited ‎01-03-2022 12:02 AM
Posts 36
Total Helpful Votes Received 5
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