This document describes a clean procedure to disable NIC teaming, with regards to UCCX deployment only.* Following steps need to be performed during a downtime.1.  Stop the Cisco CRS Node Manager service. Set it to "Manual" startup.2.  Physically unp...

=> Steps below are taking an example for PRI. One 1 B channel can be captured at a time.=> As we do not know which B channel the call will come in on, we need check the right B-channel in real time.=> For issues relating to call setup, you could try ...

#term no mon #conf t service timestamps debug datetime msec service timestamps log datetime msec service sequence-numbers no logging console no logging monitor logging trap debugging                 (Setting the desired trap level) logging buffered e...

This was used for an issue with the eGain product. But I suppose it can be used for other applications that use SQL.* As a best practice, you can stop Cisco Service first, wait for all the java/javaw processes to stop, then proceed as below.1. Open S...