With the shift to remote workers over the last two years I find it more and more useful to utilize the Webex app to not only assist clients with remote assistance but when working with Cisco support as well. You can keep track/record your meeting and...

I'm needing to connect a SPA8800 to our UC560 for an analog conference phone at a remote office. I can't seem to get it to register. Do I need the SPA8800 load in the UC?

I'm able to make all the local conference calls I attempt to make however when I try to complete a long distance conference call I get the message on my display " Cannot Complete Conference". Any ideas?

Is the Cisco Small Business Manager application supported on Windows 8? I know CCA run on Windows 8 can and will kill a UC560 (found out the hard way).

I have a 320 that is running latest firmware but keeps locking up FXO ports. If I reboot the system the lines free up and calls flow for about a month then it locks up again. I have done the impedance testing per port and adjusted per test results bu...