MLWings19
Level 1
Level 1
Member since ‎10-12-2012
‎08-30-2018

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  • 4 Posts
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  • 0 Helpful votes Received

User Activity

Is there any way to track recent calls.  What time they came in, who took the call, and how the call was handled (transfered, disconnected, etc)?
Is there a way to see in real time who is one the phone?  I have tried using the Real Time Monitoring Tool and it shows the number of calls but that is it.  Also, the lag time is about 20 seconds from when a call is placed until it shows up in the RT...
We have a few 9971 phones and right now when you call another 9971 the video call starts automatically.  I was wondering if there was a way to set it so that it is just an audio call at first but have the option for a video call.
We just deployed a new BE6K phone system running 8.6.2. We have a bunch of Polycom IP 650 phones that we were able register as a third party device. However, we are having a problem getting the windows jabber client to control the Polycom phones. Is ...
Community Statistics
Member Since ‎10-12-2012 07:25 PM
Date Last Visited ‎08-30-2018 05:25 AM
Posts 4