Hi All,I have PCCE 10 here and need to implement automatic post call survey feature which is after call ended, call will automatically transfered to post call survey application. I follow the document refer to PCCE 10 feature guide but still error. B...

Hi all,I have PCCE 10 and want to implement HDS. What is HDS size recommendation for data and log? Thank you.Regards,Roy

Hi All,I want to implement HDS for PCCE 10.5. Now, configuration is done follow cisco document and then I tried to query in HDS server but got nothing. How to make sure external database working fine? Please advice. RegardsRoy

Hi All,I have PCCE 10.5 here. This system running for 8 months and work well. But since last month I got message mds out of service and become frequently. We disable TCP offloading and mds seems back to normal but one week later this problem occured ...

Hi All,I have PCCE 10.5 here. In PCCE there is 1 CUCM PIM in PG A and 1 in side B. I want to change CUCM PIM in side B to another CUCM. What's impact if I change ip address of CUCM PIM and then re install JTAPI client? Do I need restarted some servic...