We have a few 8861's connected to the network via WiFi. Initially the phones worked fine. Now, if the user puts a caller on hold, when they retrieve the call, the caller could not hear the user. The only "change" was the addition of a few speed dials...

We have 2 separate clusters. Users can call from cluster to cluster via trunks.All of our auto attendants are on one unity connections (10.x) but we can dial by extension by using call handlers to match all extensions on the other unity connections (...

Does Jabber log IM sessions and if so, where do I find the logged IM sessions? We are running Jabber client 9.7 (Windows) with CUPS 8.6, CUCM 8.6. Thank you.

When we click on the voicemail icon within Jabber, we get "You are not signed in to your voicemail account. Go to the phone accounts tab..."When I go to File>Options>phone accounts and and enter my AD credentials for username and password, it says th...