About Jonathan Greenberg

Jonathan Greenberg · 02-10-2017

Hello Group, I'm looking at the finesse API guide and see that I can get a list of call variables from the system API. What I want to do is to pull a call variable from a call via the API. What I'm missing is; how do you filter which call you ar...

Jonathan Greenberg · 11-03-2015

Hello, I'm trying to find out the stacking capabilities and limitations around the newer 3850 XS switch. Based on the Data Sheet it says we can stack ther 12XS and 24XS. Is there a limit to the number of switches we can have in the stack and are t...

Jonathan Greenberg · 02-10-2017

Thanks Denise. That's what I was looking for. I figured there had to be an ID (Dialog) associated with the call. I was just looking at the wrong API. Is there a way to identify the dialog of the call? Can it be pulled from the call into a variable?

Jonathan Greenberg · 07-01-2016

I see that SF is for SalesForce and MSD is for Dynamics, but I actually see 2 choices for salesforce. IPCX-BS-SF-VAGT-1Y - B+S CRM conn/Salesforce on top of voice for CCX 1 yr subscription includes maintenance and IPCX-BS-SF-VAGT - Salesforce b+s ...

Jonathan Greenberg · 11-03-2015

Hi Jose, Can you confirm that this is true even with the new line of 3850s. The 10GB models? Thanks, Jon

Jonathan Greenberg · 07-27-2015

Just to note....Since version 9.X, I've had to put the OS secure into passive prior to upgrading vmtools. When the server comes back up, you need to change back to enforce. If you don't first change to permissive, the server will show the vmtools up ...

I had the same issue on my · 01-05-2015

I had the same issue on my 1st UCCX finesse deployment. Changing the the setting to IPv4 only resolved the login issue.

Member Since	‎10-20-2013 05:48 AM
Date Last Visited	‎04-12-2024 12:48 AM
Posts	26
Total Helpful Votes Received	5

User Statistics

User Activity

Getting call variables from Finesse via API

3850-12XS stacking capabilites

Re: Getting call variables from Finesse via API

I see that SF is for

Hi Jose,

Just to note....Since version

I had the same issue on my