About CSCO12038575

CSCO12038575 · 01-21-2020

I am experiencing the following problem, a call enters the queue and is not redirected to the available agents.I was able to identify a bug in version: 11.6 (1), a fix is updated to version 11.6 (2.10000.38) https://bst.cloudapps.cisco.com/bugsearc...

CSCO12038575 · 08-07-2018

Hi guys, I have a question about how to convert UCCX HA over LAN to HA over WAN? Can we just reinstall subscriber and associate it back to the cluster, or does it need to reinstall the entire cluster?

CSCO12038575 · 08-07-2018

Hi guys, I have a question about how to convert UCCX HA over LAN to HA over WAN? Can we just reinstall subscriber and associate it back to the cluster, or does it need to reinstall the entire cluster?

CSCO12038575 · 01-23-2020

Ok,with this update, will there be a change in the DST file ???admin:run sql select * from typetimezone where enum = 17enum name description moniker bias stddate stdbias dstdate dstbias abbreviation legacyname==== ================= ==================...

CSCO12038575 · 01-22-2020

Ok,with this update, will there be a change in the DST file ???admin:run sql select * from typetimezone where enum = 17enum name description moniker bias stddate stdbias dstdate dstbias abbreviation legacyname==== ================= ==================...

CSCO12038575 · 08-08-2018

thank you so much Jinto Alakkal,

Member Since	‎02-14-2014 09:16 AM
Date Last Visited	‎03-27-2024 12:16 AM
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Uccx problem Calls Stuck in queue even if Agents are in Ready State

Cisco Unified Contact Center Express V 11.6

Converter Cisco UCCX 11.6 HA over LAN to HA over WAN.

Re: Uccx problem Calls Stuck in queue even if Agents are in Ready State

Re: Uccx problem Calls Stuck in queue even if Agents are in Ready State

Re: Cisco Unified Contact Center Express V 11.6