Casey Arnold
Member since ‎02-14-2014

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I am running CUCM V 11.0.  I have an issue where calls are being dropped when the receptionist transfers a call to another internal extension. It doesn't happen on every call, but more often than not.  It doesn't matter if it is a blind transfer or a...
Has anyone integrated ServiceNow with Finesse in UCCX ver. 11.5? If so, is this something that I should be able to handle myself, or is it going to require a 3rd party tool of some sort? Thanks in advance for any assistance? Casey
I have a callback script and have created a test CSQ script and as long as the caller enters an internal extension as the callback number, everything works perfectly.  However, if the caller enters an external number, the system doesn't place the cal...
Our Conference Rooms all have two large monitors.  When connected via HDMI, users have the option to sent the shared content to both monitors simultaneously.   Is this possible when connected via Proximity? Thanks, Casey
Is it possible for a Cisco 8845 to dial into the video of a WebEx meeting and stream the video from the phone as it would a webcam on the PC? Thank you in advance for any answers that you may have. Casey
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Member Since ‎02-14-2014 11:33 AM
Date Last Visited ‎09-22-2021 12:21 AM
Posts 49