Reena Mundary

Its not bug. Its just a misconfiguration.

Create a scriptCreate the script and upload in the script management. Create an application:Create a...

Integration of UCCX with Social Miner enables uccx agents to handle the chat request from customer. ...

Contents 1. Connection profiles2. Heartbeating mechanism3. How the heart beating mechanism works on ...

Problem Description:After Reboot, CCM PG not coming UP. Symptom:OPC process continuously crashing an...

IVR Dialer in UCCX 10.0We configure a campaign as an Outbound IVR campaign if you have an Outbound I...

In OAMP, when we make any changes in CVP-->SIP the changes will reflect in sip.property file under l...

When you are configuring a dial plan and call routing, you can combine Unified CVP features (such as...

finesse logs can be directly collected from web as the below URL: http:///finesse/logs/ Collecting f...

During installation we set password for pa & sa account. In case we need to change the password late...

Problem description:CCB call fails at Callback entry Application. In Activity log of the CallbackEnt...

Error message:While uploading root certificate to finesse server, below error message comes"Valid CS...

Those who are new to Java and wants to write 1st java application to be integrated with UCCX, this w...