About Waseem Akram

Waseem Akram · 04-18-2016

Hi, I have agents logged into CAD and are in ready state, but these agents are not visible when the supervisor logs into CSD. I'm on UCCX 10.x, CAD system, CSD system and UCCX server are on LAN, so guess no firewall issue. Any inputs will be highl...

Thanks, Deepak. · 04-18-2016

Thanks, Deepak. Regards, Waseem Akram

Hi Goran, · 04-18-2016

Hi Goran, Could you please help me more with the below point, *** 4 *** If all above is done and still you have the issue then it might be that those agent names are stuck in the database. You can try this (but be careful what are you doing with ...

Waseem Akram · 01-19-2015

Thanks for your Reply. Is there a way to get these messages from Trace ?

Waseem Akram · 01-19-2015

Hi Manish, Could you help me with collecting SCCP Messages exchanged during IP Phone Registration with Call Manager using RTMT.

Member Since	‎02-18-2014 03:06 PM
Date Last Visited	‎08-18-2017 04:01 AM
Posts	5

User Statistics

User Activity

Agents Not Displayed on Cisco Supervisor Desktop

Thanks, Deepak.

Hi Goran,

Thanks for your Reply. Is

Hi Manish, Could you help me