About jfinkbiner

jfinkbiner · 05-04-2011

I have a 2811 with a moh file loaded on to a compac flash module. We recently changed MOH files and the new one seems to be skipping. As far as I can tell we are using the same codecs for audio encoding as the last MOH file we created. Anyone have an...

jfinkbiner · 02-01-2011

It looks like there are a lot of posts about this, but I really haven't found a solution for my specific issue. I have a CME system at a remote location. They are using a SIP trunk for incoming calls. I would like to forward inbound calls to an exten...

jfinkbiner · 12-13-2010

I am having an issue with a 7962 and I think I am completely misinformed about how the phone load process works. The current setup involves a 7962, a cisco 2811, and a NME-16ESW switch module. Currently, we are using SCCP for the phone load. In the 2...

jfinkbiner · 11-12-2010

Hey everyone, I have a 7962 and we had some issues with it when we first got it. Long story short we nuked it and when it rebuilt itself, it used firmware for SIP. Apparently the only thing our CME devices have, are SIP firmware and config files for ...

jfinkbiner · 03-17-2010

We have had a lot of on/off hook issues with this model of phone. I was wondering if there could be a setting either in CME (through the CLI) or on the phone itself that would cause a 7961 to ignore the status of the on/off hook trigger underneath th...

jfinkbiner · 05-04-2011

I did a bit of guess and test on some different things and I managed to find a fix. I first tried deleting the original and recopying the file out. This didn't do much. The MOH audio still skipped. I then tried copying the old version back out. I swi...

jfinkbiner · 03-31-2011

Realistically I prefer that, but renewing smartnet for 800 phones is something I just can't sell to the business.

jfinkbiner · 03-31-2011

It's been a while since I've looked at this post. After seeing those last two links, I have made an order with both companies and I am going to attempt to see if I can fix the issue myself. I'll let everyone know when I get the parts.

jfinkbiner · 02-02-2011

I have attached a copy of the telephony services. Thanks for assistance.

jfinkbiner · 12-20-2010

I just simply loaded the correct files as suggested. This fixed the issue. Thanks for the help.

Member Since	‎09-30-2008 11:19 AM
Date Last Visited	‎08-18-2017 03:51 AM
Posts	19

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MOH Audio Skip

Call Forward-all SIP Issue

Phone Load Behavior

CME and 7962

7961 On/Off Hook Issue

Re: MOH Audio Skip

Re: 7961 On/Off Hook Issue

Re: 7961 On/Off Hook Issue

Re: Call Forward-all SIP Issue

Re: Phone Load Behavior