Ruslan Akhmyatzanov
Level 1
Level 1
Member since ‎02-23-2014
‎03-20-2020

User Statistics

  • 18 Posts
  • 1 Solutions
  • 97 Helpful votes Given
  • 10 Helpful votes Received
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Hello,        I am running an upgrade from UCCE 9.0(3) to 11.6.       For migration HDS and Logger databases from version 9 to 11 with EDMT (via version 10.5) I tried to use advice from https://supportforums.cisco.com/t5/contact-center/ucce-v9-to-v1...
Hi! We need to remove around 650 disabled agents from different teams.Is there a way to do it using either the Bulk Configuration from Configuration Manager or directly delete them from table t_Agent_Team_Member of AWDB (using something like c:\icm\B...
Community Statistics
Member Since ‎02-23-2014 09:47 PM
Date Last Visited ‎03-20-2020 07:23 AM
Posts 18
Total Helpful Votes Received 10
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