We have a Call Manager deployment using CUCM 11.0.1. Our customer is using DX-650 endpoints in many VPN locations. And also are SX 80 codecs for video and they are also using CMR cloud. The dx650 and Jabber endpoints will be heavily used as video cli...
We have a UCCX deployment with CUCM 11.0.1 and UCCX 11.0.1 with Finesse. Our customer requires a language based IVR. We are planning to do this with skill based CSQs. Three Languages are prompted in the menu. How ever there is a slight problem. Some ...
We have a CUCM system with CUCM version 10.5 and CISCO 3825 and 3845 as voice gateways which holds multiple E1s. Our customer has a requirement to route the calls from a separate E1 if the first E1s channels are fully utilized.
For this what we hav...
We have a deployment with a CUCM 10.5 cluster with attendant console standard 10.6. The operators use CUAC Standard daily. However now our customer has a requirement to get the operator login times. Is there any known method for this. Even if there i...
We have a UC deployment using CUCM 10.5.2, IM&P 10.5.2. For operators there are four number of Attendant Console Standard versions installed. Everything is working fine however our customer has a requirement for the calls which are transferred by the...
As of CUCM 11.x we can customize the SIP profiles of SIP phones in order to use a separate RTP port range for Video. And we can also customize what the DSCP value should be for voice and video separately. We used this functionality in the sip profile...
Tried out what you suggested. After busing out the channels the fail over is working fine. Informed the customer to observe and escalate if necessary. Seems like working fine. Thanks you very much for the support.
Our first E1 is not a PRI. It is an R2, hence there is no serial d-channel. Is there any way to do this. Our 2nd E1 is a PRI. I will try to see swapping the E1 order. Can being in two channeling methods effect the fail over.
Thanks,
Regards.
