Good day! How can I calculate exact time in seconds between "Accept" (-Triggering Contact-) and "Terminate" (-Triggering Contact-)? 

Good day! How can I create IVR Progressive Campaign,  which will be launch in weekends? I mean how can I use day of week or date for time of start of campaign? My deployment is UCCX 10.6.

Good day! I need to check the tcp port 12028 on UCCX so that I can integrate UCCX with outbound system. I use telnet to check this port, but I get close by local machine. Is this action usual for this port? Does this port have to be opened?

Good day! How can I find out peripheralNumber of skill group in UCCX 10.6?

Good day! I configured outbound system for UCCX. Can I implement my SIP outbound gateway so that UCCX system use other gateways to dial to PSTN and mobille phones? As far as I unserstand, we needs SIP outbound gateway ionly for Voice detection purpos...