In CiscoJtapi01.log I see that coming event3324: may 22 14:30:30.642 MSD %JTAPI-PROTOCOL-7-UNK:(P1-10.0.3.3) received Event: com.cisco.cti.protocol.CallStateChangedEvent { eventSequence = 150 lineCallManagerID = ...
The only solution is to create a custom report(create sql stored procedure etc). Table agentconnectiondetail, column callwrapupdate.I had such an experience.
I need to get a called number and calling number from CallLegID for recording system.Because the method provider.getcall(int CallLegID) works unstable in my CUCM https://communities.cisco.com/thread/52725My CUCM version is 7.1
