I'm trying to figure out why a 6945 phone only shows internal missed calls. The user says it used to work for all calls but quit doing that a while back. I gave her a 7841 which works perfectly for internal and external calls.I have the phone here, t...
I'm in the first stages of planning an upgrade from 11.5 to 12.5. I'm reading about the upgrade readiness tool, but I apparently need explicit instructions on where to put the cop file and how to run it and can't find anything that helps. Second, sea...
We have been using Meet Me for several years and it works perfectly, for what it does. However, today we had 23 calls on the conference that that filled up the PRI (max 24) and I started getting reports of calls not going out. We now know our limits,...
I’m in need of a new ATA in one of my buildings. Rather than use old ATA-187s I’d like to move forward and get new ones. However, the newest model that I know about, the ATA-191, is already EOL and I can’t buy one in time to get support…March 14, 202...
Running CUC 11.5, with LDAP sync to AD. It's working fine, mostly. I need the LDAP sync to import users into CUC based on the IP phone field in AD, and NOT the Telephone number field. I have this set up in CUCM and it works great. I need CUC to ignor...
Ahhhhh, that worked. I had no idea that uploading a file could do that. NTP should be easy to fix. 1.1 PASS Test dataBase Sanity1.2 PASS Deprecated Phone Models1.3 PASS Network Adapter Type1.4 FAIL Network status (NTP, DNS & Cluster node connectivity...
I have users complaining about something like this, but it could just be that they're calling into a Teams meeting and what they're hearing is normal? (The user doesn't know the difference between static and feedback...)Anyway, I gave them an 8832 an...
Thank you! I started chasing down the routing and I found nothing that would send calls outside. So I tested Meet Me myself and I believe the internal callers were dialing the 7-digit number rather than just the extension.I can fix this. :-)Thanks ag...
