sathesujit

Thanks Denise!wasn’t sure where to post this question so posted here.Will send out an email to above...

Hi,We have a unique customer request to handle chat inactivity. They would like to implement Chat in...

Hello Paul,This for sharing this.I have this exact same requirement. Quick question - Can this work ...

Hey Gerry,I updated the Tomcat's server.xml in VXMLServer/Tomcat server to set the ConnectionTimeout...

Hi Gerry,Thanks for the reply.Checked the server.xml and I see Timeout set to 20000 for a couple of ...

Thanks for the reply Bill.I will give it a try. As I've mentioned I've already configured fetch time...

Hi All,I am having issue with the Connect Timeout value for the REST call studio element where web s...

Hello experts,I have a custom Finesse gadget where I am making a 3rd party webservice call when agen...

If anyone sees this issue again.. The resolution is - Replace "-Dhttps.client.protocol=TLSv1.2" in r...

Hi, Can someone please point me to instructions about how to set up mutual authentication in CVP 11....

Cisco 2821 router & IOS 12.4 I don't have ingress gateway. soft phone is registered with CUCM and ca...

Hi, This is my first install/Configuration of UCCE. I am in a process of to configuring a lab enviro...

Thank you David for the detailed feedback. Agreed that it needs to be looked at from holistic view a...

Hi, I have a question about Agent password storage in the Logger database. I found this on Security ...